British Columbia School Protection Program
IMPORTANT NOTICE:
In addition to the Website Migration Bulletin that was distributed, if you receive error code AADSTS50020 when trying to access the SPP Member Portal, please send an email to: Protection.Program@bcspp.org

Report a Construction Claim
Even the best planned construction project can experience a loss, here is how to report a loss. Questions? Contact us!
​
Email: Protection.Program@bcspp.org
Phone: 250-356-1794
Fax: 250-356-6222
​
Reporting a Claim when Contractor placed construction insurance​
-
If the Constructor placed the construction insurance, then the Constructor should report the loss to their insurer(s).
Reporting a Claim when you (Owner) placed construction insurance
-
As the Project Owner, the School District/Institution should report the loss.
If the loss caused injuries or property damage to others (WUL - Wrap Up Liability), report by email to:
NOTE: ***Please note that workplace injuries should be reported to WorkSafeBC***
​If the loss damaged the structure being constructed or its building materials (COC - Course of Construction)
*AND*
The COC is self-insured: Report by email to: RMBClaims@gov.bc.ca
*OR*
The COC coverage was placed commercially: Report by email to:
NOTE: ***Do NOT report construction losses using the Online Incident Reporting System***
If the loss ALSO damaged School District/Institution property that was not part of the project
-
Report the loss via email to RMBClaims@gov.bc.ca
-
Example: Renovation project whether there was damage to a portion of the building that was not part of the renovation.
​
Information to include when reporting a claim:
Email subject line: “New Construction Insurance Program claim to be reported”
Email body:
-
Your School District/Institution Name
-
Name of project
-
Location of loss;
-
Date of loss;
-
Description of loss;
-
Advise if the project is a new build or renovation;
-
Provide the contact details (name, phone number and email) of who can give additional loss information.
-
Helpful: the WUL or COC certificate number (found on the insurance certificates)
NOTE: ***Do NOT report construction losses using the Online Incident Reporting System***
Need to report a DIFFERENT type of loss?
-
​Use the Online Incident Reporting System